Pharmaceutical Consumer Complaints: A Guide to Academia and Pharmaceutical Industry

 795.00

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This book is an excellent guide in analyzing consumer complaints and will aid the students who are yet to gain industry experience. It is necessary for resolving consumer complaints in pharmaceutical industry where such concerns are frequently received. The case studies provide a vivid description of defects that will help identify the nature of the issue, possible root cause of such complaints, and subsequent remediation.


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This manual is highly useful for pharmacists in medication dispensing process and is a guide on improving their sense of observation, helping them to give error-free medicine to the patients. It will help in reducing prescription and dispensing errors, thereby improving patient compliance and safety of the society at large.
– Manohar S Shetty, Managing Director, Sai Radha Pharma (I) Pvt. Ltd.

This manual authored by Dr Girish Pai and team has done a commendable work in reporting, identifying, and systematically resolving a vital quality issue in pharmaceutical formulations. This work draws on specific case studies, which are applicable and useful for the Pharmaceutical manufacturers, researchers, and pharmacy scholars.
– Dr Karunakara Moolya, Former Deputy Drugs Controller, Government of Karnataka. Visiting Professor – Mallige College of Pharmacy, Bengaluru

This book is an excellent guide in analyzing consumer complaints and will aid the students who are yet to gain industry experience. It is necessary for resolving consumer complaints in pharmaceutical industry where such concerns are frequently received. The case studies provide a vivid description of defects that will help identify the nature of the issue, possible root cause of such complaints, and subsequent remediation.
– Ananthakrishna Padiyar, Vice President – Global Operations Quality & Third-Party Quality, Cipla Ltd., Mumbai

The editors of this book have made a sincere attempt to highlight the significant defects in pharmaceutical manufacturing and packaging that often go unrecorded as there is no proper established reporting and documentation practice in place. This work highlights the quality issues and thus, it is of great significance to pharmacy professionals and patient community.
– Prof Dr Gopal Krishna Rao, Principal, Goa College of Pharmacy, Govt of Goa

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